Crossloop in business?

This week I explored a program called Crossloop, with which I accessed a classmates computer and made a video tutorial of how to use a new feature in Windows Vista. Crossloop is a very safe and powerful tool that can be very helpful for tech support, and projects that require group collaberation.
In the case of technical support, as technology gets more and more complex, it becomes increasingly harder to describe over the phone. With Crossloop, a technical support representative in Texas could take over and control the computer of a client in Boston, and see for themselves what the problem is. Sometimes experimenting for ones self is much easier than doing so transitively through the client.
Group projects can also reap benefits from Crossloop. If two people can not physically be in the same location at once, Crossloop is one of the several methods that the team can collaborate on a project simultaneously, especially if the project involves programming a complex piece of code, or any other computer based task.

One entrepreneurial thought to close with. One might venture to start a business fixing and or customizing people's computers without the need of the client's presence. Of course serious contracts would have to be involved prohibiting the entrepreneur to access the client's personal information: the transaction would take place on a professional strictly business level.